Helplines, services and peak bodies
Finding the right support
Helplines and services
Emergency Services: Police, Fire & Ambulance
Call in the event of an emergency or life threatening situation.
Phone: 000
Visit the Emergency Services website
13YARN
Confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal and Torres Strait Islander Crisis Supporter.
Phone: 13 92 76
Visit the 13YARN website
Australian Childhood Foundation
Counselling for children and young people affected by abuse.
Phone: 1800 176 453
Visit the Australian Childhood Foundation website
Beyond Blue
Support and advice on anxiety and depression
Phone: 1300 224 636
Website: www.beyondblue.org.au
Centrelink
Grandparent Advisers – giving extra support to grandparents and other non parent carers with ongoing responsibility for children
Phone: Freecall 1800 245 965
Website: www.humanservices.gov.au
Centrelink Grandparents Adviser service
Provides advice to non parent Carers regarding payments and support services i.e. Centrelink or Medicare
Phone: 1800 245 965
Website: www.servicesaustralia.gov.au
Child Abuse Report Line (CARL)
To report a suspected case of child abuse or neglect.
Phone: 131 478
Visit the eCARL website
Community Legal Services
Aboriginal Legal Rights Movement (ALRM)
Phone: 1800 643 222
Website: www.alrm.org.au
Community Justice Services South Australia
JusticeNet SA
Legal Services Commission of SA
Northern Community Legal Services
Women’s Legal Service of SA
COTA SA
Access to services for older Australians
Access to services (including no interest loans) for older Australians (from age 50)
Website: www.cotasa.org.au
Crisis Care
Helpline for after hours crisis support.
Phone: 131 611
View Crisis Care information
Grief and Loss Service
Support for people experiencing grief and loss
Phone: 08 8131 3400
Guardian for Children and Young People (GCYP)
The Guardian is appointed to advocate for and promote the rights and best interests of children and young people under the guardianship of the Minister for Education and Child Development
Freecall for children and young people only: 1800 275 664
Other enquiries: 08 8226 8570
Website: www.gcyp.sa.gov.au
HeadSpace
National youth mental health foundation
Phone: 1800 650 890
Website: headspace.org.au
Health Direct Australia
Advice line staffed by nurses to provide expert health advice and information
Phone: 1800 022 222
Website: www.healthdirect.gov.au
Interpreting and Translating Centre
Translation services
Phone: 1800 280 203
Website: www.translate.sa.gov.au
Kids Helpline
Helpline for children
Phone: 1800 280 203
Website: kidshelpline.com.au
Legal Services Commission of SA
Legal Helpline
Legal Helpline: 1300 366 424
Apply for legal aid online
Lifeline
Helpline for crisis support and suicide prevention.
Phone: 131 114
Visit the Lifeline website
For support in a language other than English, view Lifeline’s language, translation and accessibility information.
MensLine Australia
Support, information and referral service
Phone: 1300 789 978
Website: www.mensline.org.au
Mirabel
The only organisation in Australia specifically addressing the needs of children who have been orphaned or abandoned due to parental drug use
Phone: 03 9527 9422
Website: www.mirabelfoundation.org.au
National Disability Insurance Agency (NDIA)
The National Disability Insurance Agency (NDIA) is an independent statutory agency. Their role is to implement the National Disability Insurance Scheme (NDIS).
Phone: Refer to web page
Website: www.australia.gov.au
National Disability Insurance Scheme (NDIS)
Phone: Refer to web page
Website: www.ndis.gov.au
Helpful fact sheets from the NDIS: Fact sheets and publications
Support for Carers: Support for carers
Parent Helpline
Provides telephone information and support 7 days a week
Phone: 1300 364 100
Website: www.parenting.sa.gov.au
QLife
Anonymous LGBTIQ+ peer support and referral for people wanting to talk about a range of issues.
Phone: 1800 184 527
Visit the QLife website
Raising Children Network
Australian parenting website
About: About Raising Children Network
Website: raisingchildren.net.au
ReachOut
Youth mental health service
Phone: Refer to webpage
Website: au.reachout.com
Relationships Australia
Post Care Support Services – free information, advocacy, case management and referral for adults who were in State or out-of-home care as children
Phone: 1800 188 118
Email: elmplace@rasa.org.au
Website: elmplace.org.au
SA Government Crisis Helplines
A list of crisis helplines
Phone: Refer to webpage
Website: www.sa.gov.au
SAPOL: Police assistance
For non-urgent police assistance.
Phone: 131 444
Visit the SAPOL website
SNAICC
To empower Carers of Aboriginal and Torres Strait Islander children
Phone: 03 9489 8099
Website: www.snaicc.org.au
Women’s and Children’s Hospital
Child and Adolescent Virtual Urgent Care Service
Website: www.wch.sa.gov.au
Youth Beyond Blue
Assistance for young people experiencing anxiety and depression
Phone: 1300 224 636
Website: www.youthbeyondblue.com
Youth Helpline
Helpline for young people
Phone: 1300 131 719
Peak organisations
National Foster and Kinship Carer Collective
Visit the National Foster and Kinship Carer Collective website
Child and Family Wellbeing Association of Australia
Visit the Child and Family Wellbeing Association of Australia website
CREATE Foundation
Creating a better life for children and young people in care, through its programs and events
Phone: 1800 655 105
Website: create.org.au
Families Australia
Visit the Families Australia website
Foster and Kinship Carers Association NT Inc
Visit the Foster and Kinship Carers Association NT website
Foster and Kinship Carers Association Tasmania
Visit the Foster and Kinship Carers Association Tasmania website
Foster Care Association of Victoria (FCAV)
Visit the Foster Care Association of Victoria website
Foster Care Association of WA
Visit the Foster Care Association of WA website
Grandcarers SA
Provides community support and advocacy for grandparents and other kinship carers who could be struggling with the emotional, financial and legal complexities of caring for their grandchildren
Phone: 08 8212 1937
Website: www.gfgsa.com.au
Queensland Foster and Kinship Care
Visit the Queensland Foster and Kinship Care website
SNAICC – National Voice for our Children
Provides a strong voice for Aboriginal and Torres Strait Islander children and families through a national body.
Wakwakurna Kanyini
Provides feedback, advice and advocacy on issues impacting Aboriginal children, families and communities.